Plans, Billing & Support
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What's included for free?
A lot! Unlimited spaces, containers, zones, and items, plus unlimited AI scans (your first 30 are instant, then scans process in the standard queue), QR code scanning, bulk actions, check-out tracking, search, and CSV import/export. The core of SnapFind is free to use every day.
What do Pro and Teams add?
SnapFind Pro unlocks Instant AI on every scan (always skip the queue), AI Smart Search, Multi mode (capture several items in one photo), and Barcode mode. SnapFind Teams includes everything in Pro, plus space sharing with up to 5 collaborators, the Insurance Report, and the Web Portal. Compare plans anytime from the upgrade banner in Settings.
How do I manage or cancel my subscription?
Subscriptions are handled by the App Store (iOS) or Play Store (Android). Tap Manage Subscription in Settings to jump straight to your store's subscription page — cancel or change plans anytime.
How do I get help or suggest a feature?
We're easy to reach! Settings > Help & Support opens a chat with our team. Got an idea? Settings > Feature Requests lets you browse, vote on, and submit feature ideas. And don't miss the How To Videos and Tips & Tricks sections for quick visual guides.
How do I change my email address?
Open Settings and, under Account, tap Change Email below your email address. If you signed up with Google or Apple, you'll first need to set up email login (add an email and password) before you can change it.
Still need a hand?
Message us from the app (Settings → Help & Support) for the fastest answer, or reach out here and a human will get back to you.
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